Frequently asked questions
Quick answers to the most common questions about access, pricing, study material, and support.
What is Vega Vidya?
Vega Vidya is a visual memory-palace study tool that helps learners organize difficult information using folders, easels, canvases, and tags for more active recall.
How does the free plan work?
The free plan currently allows up to 118 tags at the account level. You can still organize and review your existing study material inside your account.
What do I get with the paid plan?
The paid plan currently gives 1 month of paid access. During the active paid month, new tag creation is not limited by the free-plan cap.
What happens after the paid month ends?
Your existing folders, easels, canvases, tags, and study material remain in your account. After expiry, new-tag creation falls back to the then-applicable free-plan rule.
Will my existing study material be deleted if I do not renew?
No. Your existing study material is not deleted merely because the paid month ends. You can continue to view and review what is already in your account.
Is ₹118 inclusive of GST?
Yes. The current paid price shown on the pricing page is ₹118 inclusive of GST for 1 month.
Can I get a refund?
Refunds are governed by the Refund & Cancellation Policy. In general, duplicate payments, failed activation, or wrongful charges may be considered after verification.
How do I contact Vega Vidya?
You can reach us through the Contact Us page. For grievance-related matters, the published grievance contact is grievance@vegavidya.com.