Privacy Policy

Effective Date: 5 April 2026 Last Updated: 5 April 2026 2.1 Who this policy applies to This Privacy Policy explains how NOFICKLE TECHNOLOGIES PRIVATE LIMITED, operating Vega Vidya, collects, uses, stores, shares, and otherwise processes personal data when you use Vega Vidya. 2.2 Personal data we may collect • Account and identity data, such as email address, login identifiers, and account status. • Profile and subscription data, such as plan type, plan status, payment reference, and billing period information. • Study and workspace data, such as folders, easels, canvases, tags, notes, and associated usage metadata. • Payment-related data from payment partners, such as payment identifiers, order identifiers, amount, currency, and payment status. We do not intentionally store full card details. • Technical and device data, such as IP address, browser type, timestamps, and security or diagnostic logs necessary to operate the Service. • Support or complaint communications you send to us. • Analytics-related usage data collected through cookies, local storage, or similar technologies, where enabled with your consent or otherwise as permitted by applicable law. 2.3 How we use personal data • To create and manage your account. • To provide, secure, and maintain the Service. • To process payments and manage subscription access. • To enforce tag limits, billing rules, and anti-abuse controls. • To respond to support, privacy, and grievance requests. • To debug, monitor, prevent fraud, and improve performance, reliability, and user experience. • To measure website/app usage through analytics technologies where enabled. • To comply with legal obligations and enforce our legal rights. 2.4 Legal basis / permitted grounds We process personal data based on your consent, your request to use the Service, our need to perform the service you ask for, our legal obligations, and other lawful grounds available to us under applicable law. 2.5 Children Vega Vidya is intended only for users who are 18 years of age or older. We do not knowingly permit a person under 18 to create or use an account. If we learn that personal data has been provided by a person under 18, we may suspend or terminate the account and take appropriate steps regarding associated personal data. If you believe such data has been provided, contact us at privacy@vegavidya.com. 2.6 Sharing of personal data • Service providers that help us run the Service, such as authentication/database infrastructure providers, analytics providers, and payment processors. Current examples may include Supabase, Google Analytics, and Razorpay. • Professional advisers, auditors, or legal authorities where reasonably necessary. • Successors in a merger, investment, restructuring, or sale of business assets, subject to appropriate safeguards. • Other parties where sharing is legally required or necessary to protect rights, safety, or the integrity of the Service. We do not sell your personal data for money. 2.7 Data retention We retain personal data for as long as needed to provide the Service, maintain security and records, comply with legal obligations, resolve disputes, and enforce our agreements. Different data types may be retained for different periods depending on their purpose and legal requirements. 2.8 Your choices and rights • Access and review information associated with your account, where available. • Request correction of inaccurate or outdated personal data. • Request deletion of personal data, subject to legal, security, fraud-prevention, recordkeeping, and contractual limits. • Withdraw consent where processing is based on consent, understanding that some features may stop working. • Raise a grievance or complaint using the contact details below. 2.9 Security We use reasonable technical and organizational measures to protect personal data. However, no method of transmission or storage is completely secure, so we cannot guarantee absolute security. 2.10 Cross-border processing Some service providers we use may process data outside India. Where that happens, we will do so in line with applicable law and our contractual or operational safeguards. 2.11 Cookies and similar technologies We use cookies, session storage, local storage, and similar technologies for login persistence, security, preferences, consent management, and service functionality. We may also use analytics technologies to understand website or app usage and improve Vega Vidya. Where required, we present consent choices before enabling non-essential analytics technologies. 2.12 Contact for privacy matters For privacy questions, rights requests, or complaints about personal data processing, contact: Email: privacy@vegavidya.com Postal address: No. 961, 9th cross, HMT Layout, Mathikere, Bangalore North, Bangalore, Karnataka 560054, India Contact person / DPO or equivalent, if used: Sujatha Chandra, Privacy Contact We acknowledge privacy-related grievances within 3 business days and aim to resolve them within 30 days and, in any event, within 90 days, subject to complexity and applicable law.